Goodwill Current Job Opportunities

Human Resource Specialist - Rockford (full-time)

  • Goodwill Industries of Northern Illinois is seeking a Human Resource Specialist for its administrative headquarters in Rockford.   The administrative headquarters is a small, dynamic work environment supporting retail and mission operations throughout Northern Illinois and the Wisconsin Stateline Area. 

  • The Human Resource Specialist is responsible for supporting all aspects of human resource activities for Goodwill Northern Illinois with an emphasis on recruitment, employee relations, performance management, diversity and inclusion efforts, coaching and counseling.  Secondary responsibilities may include compliance, policy and procedures; safety; benefits and wellness; and oversight of processes related to administrative tasks including specialized reporting to ensure the overall effective operation of a Human Resources Department.

  • The ideal candidate will have a Bachelor’s degree in Human Resources or business related field; previous experience in a human resource department; ability to effectively prioritize multiple issues/tasks; a cheerful, friendly attitude with a high customer service focus; ability to utilize the latest social media applications; sense of urgency in addressing organizational/individual needs; ability to appropriately maintain confidentiality and professionalism; high ethical practices with exceptional decision making abilities; excellent verbal and written communication skills; and functional use of Microsoft applications such as Word, Excel, PowerPoint and Outlook.

  • Goodwill offers a fun and productive atmosphere where we value every voice.  Compensation includes a competitive pay rate and a full benefits package.

For immediate consideration, send cover letter and resume to [email protected]  or to Goodwill Industries of Northern Illinois, Attention:  Human Resources, PO Box 17017, Rockford, IL 61110.  Applications will be taken until position is filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

E-Commerce Specialist - Rockford (part-time)

  • Goodwill Industries of Northern Illinois is seeking an E-Commerce Specialist for its location in Rockford.  The E-Commerce Specialist is responsible for all duties as assigned by the E-Commerce Manager including: maintaining inventory of goods to be sold, examining product for condition, preparing written descriptions of  products, taking clear photographs, assisting customers, and preparing goods for transit.

  • Duties include:
    • Evaluates and researches each piece of merchandise coming in to e-commerce operation using the internet and other equipment.
    • Effectively prices items using proper and competitive pricing points.  
    • Writes item descriptions; proofreads all item descriptions for clarity, spelling and grammar; photographs each item with a digital camera; uploads photos into computer.
    • Posts descriptions and photos onto shopgoodwill.com web site and other online marketplaces.
    • Maintains productivity as demonstrated by meeting minimum posting numbers on appropriate software platforms. 
    • Monitors web site daily for inventory count.
    • Monitors balance of merchandise by category on site.
    • Provides exceptional customer service through responding to all customer emails within 24 hours; help customers navigate web site as needed.
    • Completes order process through pulling sold goods; properly packaging each item, completing shipping following UPS, FedEx or USPS guidelines.  Ensures all daily shipments are made.
    • Ensures packing supplies are always available.
    • Processes payments, returns and customer refunds as needed.
    • Moves inventory using pallet jack when required.  Keeps inventory neatly and appropriately organized.
    • Responsive and respectful towards others within the organization. Promotes internal and external customer service through effective communication. Displays appropriate behavior (courteous and respectful interactions) with fellow employees.
    • Consistently follows established safety rules. Reports safety accidents and hazards when known and in a timely manner. Maintains a safe, clean, and orderly work area. Utilizes the proper equipment and supplies in meeting the safety standards. Maintains workstation supplies. Completes work station five minute clean up daily.
    • Demonstrates regard for Goodwill’s assets including property, and equipment.
    • Other duties as assigned.

  • The ideal candidate will have a high school degree (or its equivalent), though an equivalent amount of training and experience will be considered in lieu of this requirement; knowledge of collectibles, antiques or specialized items strongly preferred; ability to effectively and respectfully communicate with the public and customers (internal and external); ability to count, add, and subtract; ability to follow instructions and work independently; ability to follow all safety rules; ability to effectively use a camera and photograph merchandise; ability to stand, bend, lift, and reach for long periods of time; ability to lift up to 40 pounds and occasionally lift up to 80 pounds; strong writing skills including grammar and punctuation as well as attention to detail in writing; proficient in computer use including Microsoft Word, Outlook, and internet use. Must be at least 18 years old.

For immediate consideration, send a cover letter and resume to [email protected].  Applications will be taken until position is filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Supervisor - DeKalb (full-time)

  • Goodwill Industries of Northern Illinois is seeking a Supervisor for its DeKalb location. The Supervisor is responsible for all duties as assigned by the Store Manager, including the stocking and pricing of store merchandise, light housekeeping, straightening of racks and most importantly, customer service.  The position is responsible for promoting the store inventory to potential customers while overseeing the store staff and displaying exemplary work attitudes.

  • The ideal candidate will have the minimum of a high school diploma or its equivalent, previous retail experience; be able to run a cash register; have strong organizational skills; a positive, customer-first attitude; and the ability to work in an unstructured environment.

  • Full-time position, 40 hours per week with insurance benefits.

For immediate consideration, please complete an application at our store 1037 S. Annie Glidden Road, DeKalb, IL.    Applications will be taken until position is filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Financial Programs Coordinator - Rockford (full-time)

  • Goodwill Industries of Northern Illinois is seeking a fulltime Financial Programs Coordinator.  The Financial Programs Coordinator is responsible for providing financial training and services to low income community members with an emphasis on free tax preparation and other asset building techniques. The Financial Programs Coordinator must be willing to grow and demonstrate flexibility with role responsibilities as the financial programs evolve.

  • Duties include:
    • Responsible for recruiting and training tax site volunteers each year.
    • Develop schedules for tax site operations and training in coordination with Program Manager and partners.
    • Become IRS Certified to provide review and guidance for tax site program.
    • Assist with tax site operation at multiple sites, including review of returns, site flow and logistics, and effective customer service.
    • Ensure prompt transmittal of tax returns and timely resolution of problem returns. 
    • Independently trouble shoot tax and customer service concerns. 
    • Ensure IRS and Goodwill policy, procedures and guidelines are followed.
    • Work to highlight Goodwill’s mission and values at all activities. 
    • Earn AFCPE financial certification and conduct one-on-one and group trainings on various financial topics.
    • Provides presentations and assists with the financial literacy programs at Goodwill.
    • Other Duties as Assigned.

  • The ideal candidate will have the ability to develop and facilitate professional high-quality presentations and workshops for large groups and tailor presentations to audiences as needed; fluency with Microsoft Office suite is essential; ability to work cooperatively with both internal and external partners; ability to effectively work with individuals and diverse groups to achieve targeted outcomes.  A valid drivers license and current insurance is necessary as the position requires travel to work sites.  The Financial Programs Coordinator must obtain and maintain annual IRS Volunteer tax certifications through Goodwill and AFCPE Accredited Financial Counselor designation.  A Bachelor’s Degree in any discipline is required.  Preference will be given to those with human services, accounting or personal finance experience.
    Goodwill offers a fun and productive atmosphere where we value every voice.  Compensation includes a competitive pay rate and a full benefits package.

For immediate consideration, send cover letter and resume to [email protected]  or to Goodwill Industries of Northern Illinois, Attention:  Human Resources, PO Box 17017, Rockford, IL 61110.  Applications will be taken until position is filled.

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Warehouse Worker - Rockford (part-time)

  • Goodwill Industries of Northern Illinois is seeking Warehouse Workers to work up to 28 hours per week for its warehouse at North Towne Mall.   The Warehouse Worker is responsible for supporting general warehouse efforts including bailing of textiles; stacking and palletizing computer parts and components; driving a forklift; loading and unloading trucks; light cleaning (sweeping, floor maintenance, bathrooms) and general warehouse tasks.  MUST be able to work Monday-Saturday and have flexible availability between 7 am and 7:30 pm.  $9.00+ per hour depending on experience.

  • The ideal candidate will have previous warehouse experience and should be a team player.  Must be able to lift up to 50 pounds and work in a physically active work environment. 

For immediate consideration applications can be completed at the warehouse, 842 West Riverside Blvd, North Towne Mall, behind Gustafson’s Furniture.  Applications will be accepted until position is filled.   

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Supervisor - McHenry (full-time)

  • Goodwill Industries of Northern Illinois is seeking a Supervisor for its McHenry location. The Supervisor is responsible for all duties as assigned by the Store Manager, including the stocking and pricing of store merchandise, light housekeeping, straightening of racks and most importantly, customer service.  The position is responsible for promoting the store inventory to potential customers while overseeing the store staff and displaying exemplary work attitudes.

  • The ideal candidate will have the minimum of a high school diploma or its equivalent, previous retail experience; be able to run a cash register; have strong organizational skills; a positive, customer-first attitude; and the ability to work in an unstructured environment.

  • Full-time position, 40 hours per week with insurance benefits.

For immediate consideration, please complete an application at our store 2006 N. Richmond St, McHenry, IL.    Applications will be taken until position is filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Supervisor - Algonquin (full-time)

  • Goodwill Industries of Northern Illinois is seeking a Supervisor for its Algonquin location. The Supervisor is responsible for all duties as assigned by the Store Manager, including the stocking and pricing of store merchandise, light housekeeping, straightening of racks and most importantly, customer service.  The position is responsible for promoting the store inventory to potential customers while overseeing the store staff and displaying exemplary work attitudes.

  • The ideal candidate will have the minimum of a high school diploma or its equivalent, previous retail experience; be able to run a cash register; have strong organizational skills; a positive, customer-first attitude; and the ability to work in an unstructured environment.

  • Full-time position, 40 hours per week with insurance benefits.

For immediate consideration, please complete an application at our store 1430 E. Algonquin Road, Algonquin, IL.    Applications will be taken until position is filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Processors - Algonquin (part-time)

  • Goodwill Industries of Northern Illinois is seeking Processors for its Algonquin location. Processors are responsible for assisting in the intake of donated goods; sorting, selecting, hanging and pricing of these goods prior to store display in the store sales area. Preparing of rejected goods for disposal as assigned.  Processors must have the ability to sort,  select, hang and price goods and materials to be sold in the Goodwill stores; ability to  fill racks and fixtures to be sent to the store sales area; ability to maintain a neat, safe, organized and clean assigned work space at all times.  

  • The processor is an entry-level position.  They must have the ability to sort through boxes of unprocessed goods and materials for high-quality items; ability to select and distribute materials according to category (sales, salvage, seasonal goods); ability to fill racks and fixtures according to category; ability to carry out other duties as assigned.

  • Daytime availability is needed

For immediate consideration, fill out an application at our store location 1430 E. Algonquin Road, Algonquin, IL.   Applications will be taken until positions are filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Donation Attendants - Algonquin (part-time)

  • Goodwill Industries of Northern Illinois is seeking Donation Attendants for its Algonquin location. Donation Attendants are responsible for completing the intake of donated goods from donors. The position includes sorting of donations into areas and categories as determined by Store Manager and Processing Supervisor. Duties may also include selecting, hanging and pricing of these goods prior to store display in the store sales area, and preparing rejected goods for disposal as assigned. Duties are generally performed at the Store Donation Door.  Candidates must have the ability to sort goods and materials to be sold in the Goodwill stores as directed; ability to meet, greet and assist donor customers in completion of a donation event; ability to maintain a neat, safe, organized and clean assigned workspace at all times; ability to perform job duties independently and without constant supervision; ability to use assigned tools and equipment: transports, pallet jacks, dollies, etc.

  • The donation attendant is an entry-level position.  The candidate must have the ability to sort through boxes of unprocessed goods and materials for high-quality items; ability to select and distribute materials according to category (sales, salvage, seasonal goods); ability to politely refuse items in unsalable condition and on prohibited lists; ability to carry out other duties as assigned.

  • Daytime availability is needed

For immediate consideration, fill out an application at our store location 1430 E. Algonquin Road, Algonquin, IL.   Applications will be taken until positions are filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Office Support & Data Entry Specialist - Rockford (full-time)

  • Goodwill Industries of Northern Illinois is seeking an Office Support & Data Entry Specialist for its administrative headquarters in Rockford.   The administrative headquarters is a small, dynamic work environment supporting retail and mission operations throughout Northern Illinois and the Wisconsin Stateline Area. 

  • The Office Support & Data Entry Specialist ensures support of the administrative functions for Human Resources, Marketing, Retail, and the President of the organization.  However, the position primarily supports the Accounting and Finance Department.   The Office Support & Data Entry Specialist’s tasks have a strong emphasis on repetitive, confidential work.  The ability to manage details and follow processes is essential.

  • The ideal candidate will have an associate’s degree (or its equivalent); prior coursework or experience in Accounting or bookkeeping; excellent verbal and written communication skills; cheerful and friendly attitude; high customer service focus; functional use of Microsoft applications such as Word, Excel, PowerPoint and Outlook; ability to focus on details and maintain high accuracy in work; ability to closely follow procedures; ability to take direction and effectively prioritize activities/tasks/initiatives; and ability to maintain a high level of confidentiality.

Goodwill offers a fun and productive atmosphere where we value every voice.  Compensation includes a competitive pay rate and a full benefits package.

For immediate consideration, send cover letter and resume to [email protected]  or to Goodwill Industries of Northern Illinois, Attention:  Human Resources, PO Box 17017, Rockford, IL 61110.  Applications will be taken until position is filled. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

Store Manager - Algonquin (full-time)

  • Goodwill Industries of Northern Illinois is seeking a fulltime Store Manager for its Algonquin location. The Store Manager is responsible for all store operations, including the supervision and development of staff; vision, merchandising, and layout of the store; the maintenance of appropriate standards of orderliness and cleanliness in the store; community involvement of Goodwill; ensuring profitability to help fund Goodwill’s mission; and ensuring the ideal customer experience through service and promotion of the store.

  • Duties include:
    • Ability to hire, train, supervise, and lead employees.  Ability to create a positive working environment. Ability to schedule store staff on a weekly basis. Ability to recommend employees for promotion, demotion and dismissal.

    • Ability to oversee the processing of store merchandise on a designed regular basis to ensure an adequate supply of fresh merchandise on the sales floor at all times. Ability to assist sales associates in routine processing, stocking, pricing, and general housekeeping.

    • Ability to balance daily deposits, close out registers and complete required daily accounting forms.

    • Ability to work closely with the District Manager in developing sales promotions, new displays, and inventory expansion in order to achieve targeted sales levels.

    • Demonstrated knowledge and ability to perform in all job descriptions that exist in the store environment, and the ability to train in all of the job descriptions.

  • The ideal candidate will have a bachelor’s degree, experience in lieu of formal education will be considered. Superior communication skills; a minimum of five years retail experience; supervisory experience; leadership abilities to lead by example; problem solving capabilities; professional demeanor; and a positive attitude are required.

For immediate consideration, send cover letter and resume to [email protected]  or to Goodwill Industries of Northern Illinois, Attention:  Human Resources, PO Box 17017, Rockford, IL 61110.  Applications will be taken until position is filled. 

Goodwill Industries of Northern Illinois offers a friendly, progressive work environment with competitive pay and benefits. 

Goodwill Industries of Northern Illinois is an equal opportunity employer.

 

 

Goodwill Industries is always accepting applications for positions at our various stores. Please stop by any store & pick up an application or print the application from our website and mail it to the below address.

Other positions will be posted online as needed.

If interested, please send application to:

Goodwill Industries of Northern Illinois
PO Box 17017
Rockford, IL 61110
Attn: Human Resource Department

Goodwill Industries of Northern Illinois is an equal opportunity employer.

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